Customer service

We will do everything we can to your satisfaction, and points out that if you have questions about your order or the online store, you can at all hours send us an email at:

webshop@backtee.com

We ask that you include your order number in all correspondence.

Shipping & Freight

For purchases over €150.00 shipping is free.
Purchases under €150.00 attract a shipping fee of €7.5 and €25 (non-EU – including customs clearance).

Returns

Complete satisfaction or your money back.
In the unlikely event that our products do not match your expectations, you can return them within 14 days from receipt of your order.

Payment

Accepted payment methods.